Communication

Communication Settings
For a general overview of Portal Settings, see Portal Settings Overview. Basic Communication Site Email Address – The “reply‑to” address for all por...
Fri, Jun 27, 2025 at 1:33 PM
Pet Care Journals
Your sitters can send a complete rundown of their visits to clients. Included information are Arrival Time, Departure Time, Poop, Pee, Medication Given For,...
Mon, Jun 23, 2025 at 12:48 PM
Client Visit Confirmation Emails
By default the portal will send out daily "Service Confirmation" and "Service Cancellation" emails to clients, keeping them up to date o...
Mon, Jun 23, 2025 at 1:00 PM
SMS (text messaging)
You can setup an SMS number on the Communication > Communication Settings page to start using SMS. Search by area code to find a phone number. Outsi...
Tue, Jun 24, 2025 at 3:22 PM
Messages
The Messages page lets administrators, managers, pet sitters, and clients talk inside the portal without sharing personal email addresses. Messages appear i...
Tue, Jun 24, 2025 at 8:23 AM
Canned Responses
Save a well-crafted paragraph once and drop it into any compose-able communication in seconds. Perfect for standard wording you send again and again. ...
Wed, Jun 25, 2025 at 7:31 AM
Email/SMS Log
Introduction Every email and text message sent through Precise Petcare is permanently recorded. The Email/SMS Log lets you search, filter, and resend an...
Mon, Jun 23, 2025 at 12:57 PM
Why Your Portal Uses a Portal Sender Address
Email providers block messages that pretend to come from domains they don’t control. If your real address is bestdogwalkers@gmail.com, Gmail will treat a m...
Mon, Jun 23, 2025 at 12:33 PM
To Do List
The To Do List allows you to schedule and assign custom tasks that will appear in the notifications of the individual(s) which they are assigned to. To se...
Fri, Jun 20, 2025 at 5:29 PM
Communication FAQ: "BAD EMAIL"
What does "BAD EMAIL" mean? In order for our system to maintain a good reputation for sending emails we are proactive in preventing emails from b...
Mon, Jun 23, 2025 at 12:36 PM