Precise Petcare Support

Use these steps when Administrators or Managers create visits from Schedule › Master Schedule. For client-initiated requests see Client Service Requests. ...

When you create new visits they can be assigned to sitters then (see "Adding Visits") or the Pet Sitter can be set to "NONE" so that...

Ongoing visits are automatically generated by the system on a continuing basis and have no end date (until you set one). You will want to use ongoing visits...

You can cancel multiple visits at the same time by using the checkboxes ()or one at a time by clicking the  on the calendar to open up the visit actions...

Clients can add separate travel details on the My Schedule page, which are connected to all visits during the trip. When adding or requesting non-ongoing ...

Block Specific Day Requests There may be instances where you want to completely prevent clients from making requests on a specific day. The system allows y...

For Overbooking conflicts to be calculated the system must be able to assign a length to each visit. This is done by going to the Petcare > Services &...

Editing Visits After visits have been added or requested, changes can be made to each individual visit. This can be done by clicking on the "Edit&quo...

As a way to allow for bulk changes to visit prices and/or pay we have "Recalculate" functionality on the Master Schedule. If you've updated s...

When clients request visits that the business is unable to provide you can use the Unavailable visit status to better communicate and track them. This also ...