You can give visits to sitters while you create them or later from the Master Schedule.

Assign during visit creation

When you add visits (see Adding Visits), choose a sitter in the Pet Sitter field. Leave the field set to UNASSIGNED to assign later.

Assign later from the Master Schedule

  1. Select visits

    • Use the small check-boxes beside each visit to select several at once, or

    • Click a single visit and choose Assign in the action menu.

  2. Pick the sitter

    • Choose a specific sitter.

    • Choose PRIMARY or SECONDARY if those roles are set in the client’s profile.

    • Choose ANYONE to notify every sitter; the first to tap Accept claims the visit.

    • If the client has Blocked Sitters, they won't appear as choices when assigning within the client's profile, nor will they see ANYONE visits for that client

  3. Notifications
    Sitters receive an email (and push/SMS if enabled). Whether they can Accept / Decline depends on the Pet Sitter Assignment Mode setting at Business Settings › Pet Sitters & Journals.

Drag and drop assignment



  • Switch the Master Schedule to Sitter Day view.

  • Drag a visit from one sitter’s row to another’s.

  • The move performs the same Assign action behind the scenes.

  • A sitter must already have at least one visit that day to appear as a valid drop target; use the Assign popup once for their first visit, then drag freely.