Precise Petcare Support

For a general overview of Portal Settings, see Portal Settings Overview. Basic Communication Site Email Address – The “reply‑to” address for all por...

Your sitters can send a complete rundown of their visits to clients. Included information are Arrival Time, Departure Time, Poop, Pee, Medication Given For,...

By default the portal will send out daily "Service Confirmation" and "Service Cancellation" emails to clients, keeping them up to date o...

You can setup an SMS number on the Communication > Communication Settings page to start using SMS. Search by area code to find a phone number. Outsi...

Automations send an email when a selected event occurs, such as an upcoming visit, a payment, a pet birthday, or a client's first service. You choose th...

The Messages page lets administrators, managers, pet sitters, and clients talk inside the portal without sharing personal email addresses. Messages appear i...

Responses let you save wording you use repeatedly and insert it into supported message and email editors. Personalize lets the same Response use the recipie...

Introduction Every email and text message sent through Precise Petcare is permanently recorded. The Email/SMS Log lets you search, filter, and resend an...

Email providers block messages that pretend to come from domains they don’t control. If your real address is bestdogwalkers@gmail.com, Gmail will treat a m...

The To Do List allows you to schedule and assign custom tasks that will appear in the notifications of the individual(s) which they are assigned to. To se...