General
Every physical key needs its own record on Profiles › Keys. Create the record, assign a Key Code, and the portal tracks where that key is at all times. ...
Fri, Jun 20, 2025 at 11:19 AM
Tags are tiny visual markers—pet and home-themed icons, letters, numbers, etc.—that let you flag special details without cluttering the page. You can attach...
Fri, Jun 20, 2025 at 8:11 AM
You can allow clients to rate and review sitter performance on a per-visit basis, allowing you to keep track of which sitters perform best and immedia...
Mon, Jun 23, 2025 at 12:57 PM
Activity Log The Activity Log is the portal-wide audit trail. Every action—add, edit, assign, cancel, delete—performed by staff or clients is recorded f...
Mon, Jun 23, 2025 at 9:27 PM
Territories are managed from the Operations > Territories page and allow you to group clients based on zip code. You can then limit staff access to speci...
Mon, Jun 23, 2025 at 12:58 PM
Below are the most-asked questions about keeping your data safe and accessible—even if the portal is offline—and about fixing a common client-login error. ...
Fri, Jun 20, 2025 at 4:25 PM