Portal Basics

Practice Mode
Practice Mode  lets Administrators and Managers explore the day-to-day office side of the portal–building schedules, managing clients, invoicing–using samp...
Mon, Jun 23, 2025 at 12:45 PM
The Precise Petcare Mobile App (iOS & Android)
Overview The Precise Petcare mobile app provides businesses, their staff, and clients with essential features for managing visits on the go. While all core...
Tue, Jun 24, 2025 at 3:23 PM
Troubleshooting the Mobile App
Important Note About Branded Apps If your company uses a branded version of the Precise Petcare app, be sure to search for and reference your company’s app...
Tue, Jun 24, 2025 at 3:24 PM
Logging In and Updating Your Account
To get started, you will receive an "Account Creation" email including a link to the login page, along with your email and password for the portal...
Fri, Jun 20, 2025 at 5:25 PM
Troubleshooting Login Issues
Experiencing login difficulties? Follow these steps to identify and resolve common issues. Pay attention to any error messages you receive, as they can gui...
Tue, Mar 18, 2025 at 5:04 PM
Dashboard Overview
The Dashboard is the first page managers see after signing in. It pulls your most-important data into one place so you can make quick, informed decisio...
Fri, Jun 20, 2025 at 2:03 PM
Importing Client/Pet Spreadsheets
Recommended Steps If you're just getting started this is the order we recommend for importing: Setup your Client and Pet Fields Import Vets (if...
Thu, Jun 19, 2025 at 1:15 PM
Exporting Data
The portal lets you pull almost anything—clients, pets, keys, schedules, reports—into a file you can store offline or send straight to Google Drive for...
Mon, Jun 23, 2025 at 11:14 AM
iCal Feeds (viewing your calendar outside the portal)
iCal is a universal calendar format that works with Google Calendar, Apple Calendar, Outlook, and most other scheduling apps. Every page in the portal that ...
Mon, Jun 23, 2025 at 12:28 PM