System Basics

Logging In and Updating Your Account
To get started, you will receive an "Account Creation" email including a link to the login page, along with your email and password for the site. ...
Wed, Oct 17, 2018 at 11:22 AM
Troubleshooting Login Issues
Experiencing login difficulties? Follow these steps to identify and resolve common issues. Pay attention to any error messages you receive, as they can gui...
Tue, Mar 18, 2025 at 5:04 PM
Using the Precise Petcare Mobile App (iOS & Android)
Overview The Precise Petcare mobile app provides businesses, their staff, and clients with essential features for managing visits on the go. While all core...
Mon, Jun 16, 2025 at 4:05 PM
The Dashboard
The Dashboard gives you a snapshot of your business's performance. It includes a live sitter map, graphs and charts to help you keep key information t...
Fri, Apr 3, 2020 at 11:00 AM
Master Schedule Icon Guide
Part of a Territory - see Territories Part of an On Schedule Trip (click to view Trip details) - see Trip/Travel Information Part of a Concluded T...
Thu, Jun 9, 2022 at 3:41 PM
Importing Client/Pet Spreadsheets
Recommended Steps If you're just getting started this is the order we recommend for importing: Setup your Client and Pet Fields Import Vets (if...
Thu, Apr 2, 2020 at 11:08 AM
Exporting Data
The system can export Excel XLS or CSV files for nearly every page, allowing you to store your data locally on your computer. This can be used to perio...
Mon, Jun 16, 2025 at 10:57 AM
iCal Feeds (viewing schedules outside the system)
iCal is an open standard for sharing calendars over the internet. All popular calendar services and apps (including Google Calendar, iOS Calendar and Outloo...
Mon, Jun 16, 2025 at 11:03 AM