Overview

The Precise Petcare mobile app provides businesses, their staff, and clients with essential features for managing visits on the go. While all core functionality is available in the web version, the mobile app offers additional benefits such as full walk GPS tracking, offline mode, and mileage tracking, making it a convenient option for users who need on-the-go access.


Who Can Use the App?

Both staff and clients can use the Precise Petcare mobile app. Clients can log in to view schedules, receive notifications, and communicate with their pet care provider, making it a valuable tool for all users.

Downloading the App

Download the app directly using the links below:

Note: If your company uses a branded version of the app, search for your company’s specific name in the Google Play Store or Apple App Store instead.


After installation, open the app and log in with your Precise Petcare credentials.

Key Features & Functionality

1. Push Notifications

  • Receive real-time updates for new assignments, schedule changes, and other alerts.

  • Push notifications can be adjusted in two locations:

    • On your device settings under Settings app > Precise Petcare > Notifications, which is best for managing individual notifications.

    • Within the app under Administrative > My Account, where they can be completely disabled.

  • Administrators can configure default push notification settings under Communication > Communication Options.

  • For a full guide on push notification settings, refer to Getting Started #1: Configuring Options.

2. Full Walk GPS Tracking

  • GPS tracking is enabled by default and can be used for arrival verification, mileage tracking, and check-in/check-out timestamps.

  • GPS tracking settings can be configured under Administrative > Site Options > Pet Sitters & Journals > GPS Tracking.

  • If you experience GPS issues, refer to our App Troubleshooting Guide.

3. Offline Mode

  • If a user loses internet access during a visit, the app will store check-in/out times, GPS data, and visit details.

  • Once reconnected, all stored data will automatically sync.

  • Users can complete visit reports even when offline.

4. Mileage Tracking

  • Users can track mileage automatically when GPS tracking is enabled.

  • Mileage reports are visible to admins for reimbursement purposes.

  • The setting for enabling mileage tracking is under Administrative > Site Options > Time & Scheduling > Time & Mileage Tracking.

  • For more details, visit Time and Mileage Tracking.

Troubleshooting & FAQs

For troubleshooting GPS issues, push notifications, or offline mode, see our App Troubleshooting Guide.

Final Notes

The Precise Petcare mobile app enhances the user experience by ensuring real-time updates, accurate GPS tracking, and offline accessibility. Be sure to keep the app updated for the latest improvements.