Client FAQ
The system will attempt charge an invoice automatically at the daily processing time on the invoice Due Date under the following circumstances: Credit car...
Tue, Oct 30, 2018 at 2:48 PM
If existing clients register without an invitation code or a client with an existing login re-registers with an alternate email address this will result in ...
Thu, Oct 18, 2018 at 12:19 PM
There are 3 different places that confirmation emails can be turned on/off: Communication > Communication Options > Client Email Confirmations Defau...
Thu, Oct 18, 2018 at 1:44 PM
Yes! You can set the primary pet by going to Petcare > Pet Profiles > Reorder. Find the client that you want to adjust and move the primary pet to the...
Thu, Oct 18, 2018 at 1:42 PM
This happens when a Client Profile with an active Client Login is deleted. The Client Login that was attached to the profile becomes "orphaned" so...
Thu, Oct 18, 2018 at 12:34 PM