Precise Petcare Support

Setup FAQ 4

• How do I setup credit card processing?
• How can I add my forms to the system?
• Why do client and staff accounts require a unique email address?
• How do I create a Google Review Link?

General FAQ 6

• Why can't I login?
• How can I access my data if there is an outage?
• How can I export my data?
• How can I restore deleted data?
• What does "BAD EMAIL" mean?

View all 6

Scheduling FAQ 4

• How can I view my schedule outside the system? (iCal Feeds)
• How do I delete an entire ongoing series? (visits are reappearing)
• How can I increase the prices for my services?
• Why can I not see Canceled visits on the Master Schedule?

Client FAQ 5

• How can I automatically charge an invoice?
• How can I merge duplicate Clients Profiles?
• How can I turn off the automatic client confirmation emails?
• Is there a way to change the primary pet for a Client Profile?
• What is a "Client Login Misconfiguration" and how do I fix it?

Staff FAQ 4

• How do I make sure my GPS location can be shared?
• Where can I find how much to pay my sitters?
• How can I setup my sitters as employees?
• Why is the app crashing?