Precise Petcare Support
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Frequently Asked Questions
Setup FAQ
4
How do I setup credit card processing?
How can I add my forms to the system?
Why do client and staff accounts require a unique email address?
How do I create a Google Review Link?
General FAQ
6
Why can't I login?
How can I access my data if there is an outage?
How can I export my data?
How can I restore deleted data?
What does "BAD EMAIL" mean?
View all 6
Scheduling FAQ
4
How can I view my schedule outside the system? (iCal Feeds)
How do I delete an entire ongoing series? (visits are reappearing)
How can I increase the prices for my services?
Why can I not see Canceled visits on the Master Schedule?
Client FAQ
5
How can I automatically charge an invoice?
How can I merge duplicate Clients Profiles?
How can I turn off the automatic client confirmation emails?
Is there a way to change the primary pet for a Client Profile?
What is a "Client Login Misconfiguration" and how do I fix it?
Staff FAQ
4
How do I make sure my GPS location can be shared?
Where can I find how much to pay my sitters?
How can I setup my sitters as employees?
Why is the app crashing?
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