Why do client and staff accounts require a unique email address? : Precise Petcare Support

Why do client and staff accounts require a unique email address? Print

Modified on: Thu, Oct 18, 2018 at 11:41 AM

Client Logins and User accounts share the same pool when it comes to needing a unique email address. These are the ways that you can get around this:

If the person has 2 emails addresses use 1 for each account
If they no longer need to login as a client you can delete the Client Login (DON'T DELETE the Client Profile)
You can provide them with a staff email address at your company domain
For Gmail addresses you can use @googlemail.com instead of @gmail.com (they will get emails either way)
There may be other ways around this depending on the email provider so if none of the options above will work let us know the specific email address

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Why do client and staff accounts require a unique email address? Print