Client Logins and User accounts share the same pool when it comes to needing a unique email address. These are the ways that you can get around this:

  • If the person has 2 emails addresses use 1 for each account
  • If they no longer need to login as a client you can delete the Client Login (DON'T DELETE the Client Profile)
  • You can provide them with a staff email address at your company domain
  • For Gmail addresses you can use instead of (they will get emails either way)
  • There may be other ways around this depending on the email provider so if none of the options above will work let us know the specific email address