When you are assigned a visit, an email will be sent to notify you of the new assignment. All assignments are visible on Schedule › My Schedule.
Accepting assignments
Depending on your company's settings, you may be asked to accept a new assignment. Click Accept at the bottom of the assignment. To accept multiple assignments, use the checkboxes in the upper-left corner of the assignment boxes. Accepted assignments appear in yellow.
Confirming assignments
You may also be asked to confirm assignments closer to the service date. Confirming reminds you of your upcoming schedule and lets your manager know that you can be counted on to complete the visits. Click Confirm at the bottom of the assignment. You can confirm multiple assignments by using the checkboxes. Confirmed assignments appear in green.
New assignments and confirmation requests also appear in the Notifications box at the top of your Dashboard, with a link to My Schedule.
My Schedule indicators
Assignment icons call attention to information you may need before a visit:
Recent Changes – A red pencil means the client or one of their active pets has profile information that changed recently. Click it to open the profile and review what changed.
Needs Key – A red key means the visit requires a physical key and the portal does not show that you have it. Click it to open the client's key information. If a key request is already in progress, the key appears muted.
These indicators only appear when they apply to the assignment and when you have permission to view the related information.
App note: The Precise Petcare App does not include the status tabs or the toolbar where the Select All checkbox appears.
For more information, see Profile Change History and Sitters: Keys & Home Access.