You can attach supporting documents to client and pet profiles, such as care instructions, vaccination records, and other files your business needs.

  • Staff can go to Profiles > Clients or Profiles > Pets, edit the profile, and use Supporting Files in the Office Only section to upload one or more files.
  • Clients can upload their own Supporting Files in the Files section of their Profile or Pets page.
  • Clients can see their own uploaded files, but cannot see files uploaded by staff.
  • Staff with access to the client or pet can view the attached files.
  • Supported files include PDFs, documents, and images. You must be logged in to view them.

For the guided client information workflow and saving sections, see Client Registration.