For a general overview of System Settings, see System Settings Overview.

Introduction

Time Blocks answer the “When?” question for every visit request. They define the windows of time (e.g., Morning 8 – 11 am, Evening 4 – 7 pm) that clients and staff choose when scheduling. Add your blocks first—Base Services will reference them.

Creating Time Blocks

  1. Go to Operations › Service Settings › Time Blocks.

  2. Click New Time Block.

  3. Enter a Name clients and staff will understand. Avoid client names or duplicate labels.

  4. Set the Start Time and End Time. Clients will see only these bounds, never specific times.

  5. (Optional) Pick a Color—it appears on the schedule for managers, not for clients.

  6. Click Save.

Best practice: Keep names concise (Midday, Dinner). Overlapping windows are allowed; set whatever ranges fit your workflow.

Reordering Time Blocks

Time Blocks display to users in list order. To reorder:

  • Click the View: Reorder option in the top bar.

  • Drag blocks or edit the sequence numbers (1 = top).

  • Save when finished.

Chronological order (earliest → latest) is easiest for clients.

Tips & Notes

  • You can create different blocks for different purposes (e.g., Pack Walk 10 – 12 vs. Lunch Visit 11 – 2).

  • Time Blocks can be edited later; name changes apply to all visits; time changes apply to future scheduling but do not retro‑edit past visits.

  • When you build Base Services, you’ll assign one or more Time Blocks to each service. See Service Settings: Base Services.