The system can generate a number of financial reports and charts using the Resources > Reports page. Visit-based (date of service) reports are found in the Visits tab, invoice-based (date of invoice, or "Accrual") reports in the Invoices tab and transaction-based (date of payment, or "Cash") reports in the Transactions tab.

  • Report choices for Visits (most accurately show when your income was made)
    • Total Earnings (Gross): the total amount the company has earned based on when service was provided
    • Sitter Earnings (with and without tips): how much sitters made based on when they performed assignments (for ongoing payroll we highly recommend using Payroll instead of these reports)
    • Total minus Sitter Earnings (Net): how much the company earned after paying sitters based on when service was provided
    • Visit Balance Due: shows the total amount due from clients for visits which have not been invoiced, visits which have been invoiced and the invoice hasn't been paid and visits which have been invoiced and the invoice has been partially paid (in which case the amount paid is applied by line item so that earlier visits would be paid and later ones would not)
    • Number of Visits: totals based on the number of visits and not income/pay
    • Sales Summary: shows the total visit Count for a period, the number of Not Invoiced visits (including the total amount not invoiced), the Gross Amount (total price plus discount), Discount Amount, Pass Through Surcharges (any surcharges which go 100% to the sitter) and the Net Amount (Gross minus Discount and Pass Through Surcharges)

  • Report choices for Invoices (best for Accrual tax purposes)

    • Gross Total - before Discounts: the invoice total before discounts are deducted and tax is added
    • Net Total (Accrual method): how much was billed to clients after discounts based on the date invoiced
    • Balance Due: how much is due from clients based on date invoiced
    • Aging: lists open invoices grouped by date range (Current, 0-30 Days, 31-60 Days, etc.)

  • Report choices for Transactions (best for cash flow)

    • Payments (Cash method): how much the company earned based on when payments were received
    • Unapplied Payments: list of payments which haven't been fully applied to invoices
    • Tips: tips that were paid by clients, based on the actual payment date
    • Note: Credits are not considered income and thus not included in these reports
  • What you choose for Display will determine how much information is shown
    • "Details" shows every visit, invoice or payment for the date range
    • "Summary" will only show totals and groups
    • "Chart" will show a chart of the data
  • Group By will allow for subtotals based on the group. This will allow you to see which Sitters, Clients, Services, Time Blocks, Days, Months, etc. have made the most income
  • You can choose preset Dates or enter Custom dates (select "Custom" the bottom of the list)
  • You can use Compare to compare the data to past periods in both Summary and Chart view
  • Using the Filters you can add one or more searches to limit the data which is found
  • You can save or export a report using the "Tools" button after you have run the report. Saved reports are visible to Managers/Masters with the same report permissions and show at the bottom of the Reports selector